Welcoming you back to Holkham
Update following the govenment announcement that from Monday 14th September you must not meet with people from other households socially in groups of more than six.
We ask our visitors to please not visit Holkham Park, Wells and Holkham beaches, our cafes or any of our attractions in groups of more than six, unless you are all from the same household or bubble.
Walks and tours - We have been accredited with the ‘We’re Good to Go’ mark (see below) and our guided walks and tours are Covid-secure. They are legally and safely able to take place either indoors or outdoors and most tours have capacities well below the legal maximum of 30 people.
A safe, secure and warm welcome back to Holkham
We have approached re-opening in a cautious and phased manner to allow us time to plan and implement a safe welcome back for you, our staff and local community. With acres of wide open spaces, as well as thorough staff training, additional cleaning regimes, social distancing measures and hand sanitising stations, you can rest assured of a safe experience at Holkham whilst enjoying the great outdoors.
So, what can you expect?
What’s open and when?
You can find out what is open and when by visiting our opening times page.
On the whole, apart from boat hire, you will find everything else open for you to enjoy.
In addition to new enhancements to the Walled Garden and suitably re-named Holkham Stories Experience (previously Field to Fork), you will also be able enjoy Feast in the Park, offering fabulous local food and drink concessions on Saturdays and Sundays and an outside bar from none other than Adnams, With views out over the lake and historic parkland, who could ask for a better spot to dine outside?
We are pleased to announce that Holkham Hall will has reopened to visitors until the end of October, offering more than just a glimpse of the Hall as you will be taken on an exclusive, 50 minute guided tour. All visits are timed and must be pre-booked online; your ticket will gain you entry firstly to the Holkham Stories Experience, followed by the Hall, and afterward, you are free to explore the Walled Garden at your leisure. Numbers will be limited and face coverings must be worn whilst inside Holkham Stories and the Hall. Note that due to social distancing, our stairclimbing machine will not be in action and we therefore regrettably are unable to accommodate wheelchairs at this time. Booking is essential and is available here.
Gardening enthusiasts will be keen to visit the newly designed and planted Square Two in the Walled Garden - titled The Ornamental Garden. The formal planting and colourful displays perfectly complement the historic conservation and newly cast bell of the Thomas Messenger Building.
Appreciators of heritage will enjoy the new rooms and additions to the Holkham Stories Experience, whilst the active amongst us will relish the opportunity to hire cycles and explore the park and country lanes, test our head for heights on the high ropes course and give children the chance to explore the Woodland Play Area.
The Courtyard Gift Shop is also open for some retail therapy (just remember your masks!), together with a newly created Discovery Trail for children and mapping for those exploring by foot or pedal. The Courtyard Café is also open and down at the beach, The Lookout, enviably positioned on the Holkham National Nature Reserve, is also open offering takeaway options together with some of the best, and nature-rich, views in the country.
Plus, The Victoria Inn and Pinewoods Holiday Park are now welcoming visitors who wish to stay longer than a day. All officially accredited with the ‘We’re Good to Go’ kite mark, you can be assured of a safe and relaxing stay.
Will things be different when I visit?
We are incredibly excited to be welcoming you back and giving you the opportunity to get out and explore the wide, open expanses and unique attractions Holkham provides - the the perfect tonic after months of lockdown. However, you can also rest assured we have your safety as a priority. We have carried out all the necessary risk assessments and additional special measures have been put in place to help keep you, our staff and local community safe. Here’s what to expect:
We’re Good To Go
We’ve been accredited with Visit Britain’s ‘We’re Good To Go’ COVID-19 industry standard and consumer mark, which provides a ‘ring of confidence’ for businesses, attractions and destinations as well as reassurance to local residents and visitors that clear processes are in place and that as a business you are good to go. Click here to view a PDF.
Holkham Park will be a cashless site, welcoming only card-based transactions, with contactless preferred.
When visiting, you will be encouraged to keep clean with the provision of hand sanitising stations at key touch points - these will be clearly signposted. Toilets will also undergo deeper cleaning regimes.
Keeping your distance
We ask that when visiting you follow the official guidance on social distancing. Please rest assured we have installed reminder signage and markings to guide and remind all visitors, as well as screens at till and reception points.
When to keep away
To ensure the safety of all visitors, if you or anyone in your party has shown any symptoms of Covid-19 in the last 14 days, or been in contact with anyone who has tested positive in the last 14 days, please do not visit us.If you have already booked tickets please contact us and we will arrange a refund or replacements for you.
Wearing a face covering
We ask that visitors wear masks or face coverings when entering any of our indoors areas.
NHS Test and Trace
We have reopened seating at the Courtyard Cafe and the Beach Cafe. if you would like to sit at the cafe tables, we will ask you to provide your contact details for NHS Test and Trace.
A warm welcome
We will continue to offer the warm and helpful welcome we always have. Please do be kind and respectful to our staff as they get used to the new working practices by keeping your distance and following any advice they share with you. We have implemented thorough Back to Work training for all staff, to help ensure an enjoyable experience for all.
We have developed a number of risk assessments in order to carefully mitigate or lower the risks we are all presented with during this period of easing lockdown. Click here for a summary of the actions we are taking to help protect our staff, visitors and local community.
We look forward to welcoming you soon.