Hall Guide

Holkham is looking for engaging and outgoing Guides to join our experienced team from March 2026.

As a Hall Guide, you will bring the amazing stories of Holkham to life, sharing your passion for the Estate and ensuring historical accuracy and relevance of the stories. You will support the visitor experience in an entertaining, dynamic and engaging style. The role is also key in maintaining the security of Holkham Hall and its collection.

You will be joining a dedicated front of house guiding team with a passion for outstanding customer service, welcoming visitors to Holkham Hall. Our expert team have, year after year, been the benchmark of excellence in the world of stately homes.

The candidate will have a flair for storytelling, with the confidence to deliver stories about the Hall to diverse groups. Experience of delivering information in an engaging way to both individuals and large parties is desirable.

You will be a team player, who relishes the challenge of a busy working environment and when needed, willing to support your colleagues in the wider visitor facing team (e.g. Visitor Reception and Retail).

You will enjoy exploring new and creative ways of working that add real value to our customers’ experiences.

You’ll be friendly, professional and be able to communicate effectively with all different kinds of people including in an emergency situation such as fire evacuation or when a visitor needs additional assistance. And above all, you will be experienced in and share a passion for delivering outstanding face to face customer service.

An interest and knowledge of history is advantageous.

This seasonal role works on a rota, which will be provided in advance, and the shifts will include working weekends and bank holidays. Evening work is required during December for Candlelight Tours which usually operate between 11am and 7pm.

Responsible to: Visitor Experience Manager

Closing date: Thursday 12th February

Interview Date: Tuesday 24^th February

Start Date: Sunday 29^th March 2026 

To apply, please email your CV and cover letter to l.ballantynetaylor@holkham.co.uk